Admin Clerk / Personal Assistant

Placeholder

Admin Clerk / Personal Assistant

R1,600.00

Duration : 2 days

For all the Theory Subjects, exams need to be written within 3 weeks of the end date of the course. Please arrange the exam date with the trainer.

Category:

Description

Admin Clerk / Personal Assistant is a theory subject where you will learn all about working in the reception area of a company.  You will learn how to dress and act professionally, and how to be polite and courteous at all times.  You will also learn about the procedures of meetings and how to type and send a Notice of a Meeting and create an Agenda.  Telephone skills are a MUST for anyone working in an office, so this will be covered in detail. It also includes

MOTIVATION TIME AND STRESS MANAGEMENT CUSTOMER CARE AND SERVICE EXCELLENCE DELEGATING ASSERTIVENESS AND CONFIDENCE TEAM WORK MINUTE TAKING  DEALING WITH DIFFICULT PEOPLE FILING AND SYSTEMS